Parenting wisdom for product managers, powered by Lenny's Podcast

Mirror Before You Advise

Inspired by Tristan de Montebello episode

Tristan de Montebello's communication sequence—mirror, validate, then advise—is why jumping to solutions makes toddler tantrums worse.

Your kid comes home crying. Friend drama. And your brain immediately goes into Dad Mode™: "Okay, just tell them you don't appreciate that behavior. Or find new friends. Problem solved."

Your kid stares at you like you just suggested they join the military.

Here's the thing nobody tells you: people don't want solutions, they want witnesses. They want you to go, "Wow, that sounds awful. You must feel so left out right now." That's it. That's the whole move.

But NO. We're all sitting there itching to FIX IT like we're one good TED Talk away from being a life coach. So you launch into your seven-step problem-solving framework and they just... shut down. Radio silence. You've lost them.

Mirror first. Advice never. Or advice way later. Like, months later at Thanksgiving when they've already figured it out themselves. Then you can take credit.

Most people just need to feel heard. They don't need your genius. They need you to sit there and say, "That's rough." And then... stay quiet. The silence is the whole thing. The silence is you winning.

2-3yr3-4yr4-6yrCommunicationEmotional SupportTristan de Montebello
While this advice is inspired by Tristan de Montebello's quotes, it does not necessarily mean they would agree with it. Much like your kids or mother-in-law. If you see something odd though, you can .