Parenting wisdom for product managers, powered by Lenny's Podcast

Consistency Builds Trust

Inspired by Lulu Cheng Meservey episode

Lulu Cheng Meservey's trust lesson—consistency over grand gestures—explains why your toddler trusts routines more than promises.

You know what destroys all credibility? "Five more minutes." Then it's ten. Then fifteen. Then you're wondering why bedtime became a forty-minute hostage negotiation.

The consistency gap is where trust goes to die. Every time you say five and deliver seventeen, you're training a tiny lawyer who knows your word means nothing. They're building a case file: "Exhibit A: Last Tuesday, five minutes meant twenty. Motion to dismiss all future time estimates."

Lulu Cheng Meservey says consistency builds trust. Say what you'll do, do what you say. Boring? Yes. Effective? Unfortunately also yes.

Because inconsistency creates negotiation. You become the unreliable product manager of your own household, promising features you can't ship on time. But consistency creates something better than compliance. It creates the rarest commodity in parenting: the ability to say something once and have it actually stick.

1-2yr2-3yr3-4yr4-6yrCulture & ValuesSetting BoundariesLulu Cheng Meservey
While this advice is inspired by Lulu Cheng Meservey's quotes, it does not necessarily mean they would agree with it. Much like your kids or mother-in-law. If you see something odd though, you can .