Parenting wisdom for product managers, powered by Lenny's Podcast

They're Not Reading All That

Inspired by Gina Gotthilf episode

Gina Gotthilf's copy lesson—users read the first five words and bounce—explains why 'please put your shoes on' never works.

Gina Gotthilf reviews copy constantly. The most common mistake: too many words. Users read the first five words and bounce.

You're trying to get your kid to wear shoes. You start explaining: "Darling, we've talked about this, shoes keep your feet safe and warm, and we need them on before—" They're gone. They stopped listening at 'darling.' They're now halfway inside the couch cushions, looking for yesterday's snack.

The PM version is: say less, make it matter. "Shoes on, then park." Clear action, clear reward. You can explain the philosophy of foot safety literally never because nobody cares.

Short copy converts. Long copy dies in a Google Doc that seventeen people commented on. The toddler version dies in a cushion fort.

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While this advice is inspired by Gina Gotthilf's quotes, it does not necessarily mean they would agree with it. Much like your kids or mother-in-law. If you see something odd though, you can .